Four Steps to Success for Your Document Assembly Initiative

Like any business process automation project, undertaking a document assembly initiative requires careful planning and execution. Unlike many broader workflow projects, though, where a positive outcome is as much hope as it is reality, the path to success with document assembly projects is well lit.

Eight Steps to Success When Designing Document-Centric Workflows

For organizations such as banks, insurance providers, law firms, or government agencies looking to automate common business processes, there are two major technology choices to be made: a Business Process Management system (BPMs) and a Document Generation platform.

HotDocs Cloud Services: The State of the Document Generation Industry

HotDocs Cloud Services is a hosted document generation platform that dramatically ups the ante among industry players. The concept behind Cloud Services is simple: organizations can rapidly integrate HotDocs process applications into pretty much any web environment they want while avoiding the upfront expense of on-premise software. For example, an insurance company, bank, or law...

HotDocs Cloud Services: The beast is “unleashe[d]”

A few days after its release, HotDocs Cloud Services was named product of the week by LTN . In fact, Sean Doherty, technology editor at LTN, went so far as to say that HotDocs had “unleashe[d] a document generation platform.” I especially like Sean’s word choice, conjuring up images of something big and powerful that...

Insurance Document Creation

Accurate document creation is mission critical for most insurance providers. In the competitive and regulated insurance industry, providers must ensure that documentation (policies, contracts, correspondence, etc.) is delivered quickly and is compliant with internal rules and governing laws.

Dancing in the Cloud

[This appeared in Law Practice Today, December 2011] After some wilderness wandering by its proponents, elawyering is finally going mainstream. Basic forms are increasingly familiar. Here’s a look at facets further out on the horizon. I’ve written elsewhere that “legal work is a dance of knowledge, deliberation, and action.” And more recently that “the future...

Six Steps for Coping in a Price-Driven Market: For Law Firms, Document Generation Is the Key

Commoditization and the Practice of Law For years, small law firms have faced the commoditization of legal services. Quasi-legal companies have bombarded primetime television with advertisements aimed at convincing consumers that just any old document will do, so long as it’s cheap. Operating in an inelastic market for legal documents (just because wills are going...

Each Minute Spent on HotDocs Equates to Hours Saved for H. Edwin Detlie, Attorney

H. Edwin Detlie is an Iowa-based attorney operating a solo legal practice out of two offices approximately 100 miles apart. Detlie began using HotDocs in its first release and recalls thinking, at the time, “that HotDocs was the first application that actually did everything that it promised.” With all the functionality added in subsequent releases,...

A New Strategy for Managing Contact Information in HotDocs

Early on in my career as a HotDocs developer, I asked myself, “How can I set it up so that the user can enter a list of names and addresses and such at the beginning of the interview and then make selections from the list without having to retype what he or she has already...

Contract Generation—The Best Automated Business Process for Banks

Like most sectors, banks and other financial institutions are rapidly embracing BPM technologies. And like most large organizations, banks have a wide variety of real-world processes that could be modeled into workflows. But for banks that want the best ROI on process automation, contract generation may be the best place to start.

International Banking Giant Sees 94% Efficiency Improvement in Contract Generation

A global bank having 140,000 employees and more than 700 branch offices had an efficiency problem. From origination to closing, it would take the bank, on average, three days to finish a commercial loan, including generating the contract and collateral documentation. Not only was the process slow, expensive, and cumbersome, but it also left the...

Does Business Process Automation Make Sense for Small Banks?

According to Gartner, approximately 13 billion USD will be spent in the next 36 months on business process automation (BPM). With all the market interest in translating real-world business processes into automated workflows, many small banks and credit unions are posing a question: Does business process automation make sense for us? My answer to these...